Salary: £38,093 to £44,578 per annum
Hours: 36 hours per week
Contract Type: Permanent
We’re recruiting for a Regional Administration Manager to join our team in Corsica Street, London.
You’ll manage a regional team that delivers an efficient and effective administration and support service and supports and enables a customer focused local delivery. Ensure effective regional administration and management of all frontline support which includes, housing, repairs and available homes.
Other key duties include;-
- Develop strong working relationships with the RMT and local managers to ensure the dispersed team delivers and effective support service both to internal and external customers.
- Work with the contact centres and CST (Customer Support Team) to support the new ways of working and a joint approach that enables an efficient and targeted regional approach.
- Collate service charge data on all spend and ensure this is fed back to the service charge team.
- Support effective regional diary management for frontline teams in line with ERP processes.
- Lead the regional admin team to ensure that all systems are maintained, both IT and office.
- Ensure information we hold about our residents is up to date and correctly processed in line with data protection legislation.
You’ll have previous administration experience working in a complex environment and a strong manager of people with the ability to direct, motivate and support dispersed teams.
You’ll be able to demonstrate a rational and organised approach to regional administration with a strong ethos and commitment to effective team work.
What you can expect from us
Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle.
As standard we offer;-
- Competitive salaries that are benchmarked regularly against current market rates
- Initial 25 Days annual leave (plus bank holiday), increasing to 30 days after 3 years’ service.
- A flexible benefit scheme tailored to you, inclusive of healthcare options, dental insurance, restaurant card and cycle to work along with 1% of your salary to spend on whichever approved benefit you like!
- Matched pension contributions of up to 7.5% of your salary with generous life assurance
- Flexible and agile working for the majority of our employees.
Other perks
- Company Bonus Scheme
- Eye care vouchers
- Holiday trading scheme allowing you to buy and sell leave
- Free counselling and legal advice scheme for you and your family
- Interest free loans for season ticket and study leave
We’re seeking motivated people with excellent verbal and written communication skills, if you’re a good problem solver with the ability to prioritise your work your busy workload, we look forward to hearing from you!
Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave.
Closing Date: Thursday 17th August 2023 at midnight
You can download the role profile here –
Regional Administration Manager
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.