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Lloyds Banking Group Logo

VCP Commercial Operating Manager

6c77514

London, England

Today

60984 - 75600 GBP ANNUAL

Lloyds Banking Group

London, United Kingdom

Charlie Nunn

Unknown / Non-Applicable

Company - Public

Finance

1695


Job Description

End Date
Friday 11 August 2023
Salary Range
£0 - £0

Agile Working Options
Hybrid Working
Job Description Summary
.
Job Description
Lloyds Development Capital (“LDC”) is the private equity arm of Lloyds Banking Group (“LBG”). The LDC Group structure is a combination of corporate entities (operating/holding companies) and partnerships (funds and general partner).
LDC is the most active mid-market private equity investor, investing £2m-£100m in medium sized private companies with ambitious, entrepreneurial management teams with the objective is to realise capital gains by sale of these companies, typically within 3-5 years.
Role Description:
Pre-deal investment commercial due diligence - Partnering with management boards, external third party sales DD providers and the LDC investor team to assess sales operating capabilities (people, process, MI and technology) for potential investments. This includes but is not limited to:
  • Defining investment sales growth value creation plan’s covering: pricing, client and account profitability, product and market diversification, retention, churn and x-sell. Key focus being a clear plan at the point of investment for ‘sales growth underpin covering the what, why how, who and when
  • Designing and implementing the required sales KPI, sales analytics and board reporting to ensure the sales growth case is tracked closely post completion and delivered
Post investment portfolio commercial value creation –
  • Partnering with management teams and LDC case officers to shape and deliver commercial projects based on the LDC sales commercial framework:
    • Customer profile definition – target the right leads
    • Pipeline/LeadGen optimisation – ensure marketing plans are targeted at the right leads and the pipeline tracks leads as appropriate, ‘leading/lagging’
    • Improve commercial performance; conversion, pricing, x-sell and upsell, staffing, commercial KPI’s, incentivisation
  • Provide timely and appropriate commercial project updates to facilitate LDC investment reviews by company, regional portfolio reviews and annual vintage reviews
  • Augment/optimise LDC VCP Sales external support partner model
  • Deliver rapid sales effectiveness sales diagnostics to identify a funnel of portfolio sales improvement projects
  • Key functional specialism will be pricing optimisation;
    • Identify opportunities to optimise price opportunities, minimise discounting and address leakage
    • Develop tools and processes to action pricing opportunities including segment, peer and dynamic based pricing
    • Work with management team to ensure pricing improvements are embedded in the firms DNA; pricing KPI’s, pricing embedded in systems, sales team training, discounting approval matrix
Skills/Experienced Required:
  • Preference for Commercial Operating experience and/or top tier commercial consulting experience, e.g. OC&C, LEK, Simon-Kucher & Partners, McKinsey
  • strong track record of delivering mid-market commercial pricing improvement. PE experience desirable
  • need to be comfortable operating across multiple assets at the same time
  • High EQ to partner with LDC investment directors and portfolio management teams in a minority investor structure to design/deliver sales growth value creation plans
  • Ability/willingness to work nationally
  • good network of external pricing SME contacts/firms. Previous experience of leveraging external commercial support partners to develop and execute sale/pricing value creation
We are an equal opportunity employer and deeply value diversity within our organisation.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
This role is considered Certified under the Senior Manager and Certification Regime as either requiring mandatory qualifications or being deemed as a role capable of providing ‘significant harm’ to customers. Due to this, successful candidates and will be subject to enhanced levels of vetting, and required to complete a fitness and propriety attestation on commencement in role. Colleagues performing this role will be required to be complete a fitness and propriety attestation on an annual basis and will also be subject to additional routine criminal and credit checks

As a certified colleague your details will be published on the FCA’s Financial Services Register

This role has been identified as a Client-dealing function under SYSC 27.8.18R as defined in the FCA Handbook

The Person (“P”) performs the client-dealing FCA certification function for a firm if:(1) P is carrying out any of the activities in the table in SYSC 27.8.19R; and(2) those activities will involve P dealing with:(a) a person with or for whom those activities are carried out; or(b) the property of any such person;in a manner substantially connected with the carrying on of regulated activities by the firm.

If you manage certified colleagues this role will be identified as Manager of certification employees under SYSC 27.8.13R as defined in the FCA Handbook(1) The function of managing or supervising a certification employee, directly or indirectly, is an FCA-specified significant-harm function.(2) A function in (1) is not an FCA certification function for that firm if it is performed by an SMF manager of that firm.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.


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