We Are Redefining How People Approach Their Health
ZOE is combining scientific research at a scale never before imagined and cutting-edge AI to improve the health of millions.
Created by the world’s top scientists, our personalised nutrition program is radically reimagining a fundamental human need – eating well for your own body. Currently available in the US, and available for pre-order in the UK, having generated a waitlist of over 300,000, ZOE is already helping tens of thousands of ZOE members adopt healthier habits and achieve their goals.
We are also the team behind the popular COVID Symptom Study, which played a critical role in the fight against COVID in the UK and has now expanded to become the ZOE Health Study (ZHS). ZHS uses the power of community science to conduct large-scale research from the comfort of contributors’ homes to understand health and prevent disease. Our collective work and expertise in biology, engineering, data science, and nutrition science has led to multiple breakthrough papers in leading scientific journals such as Nature Medicine, Science, The Lancet, and more.
A remote-first, well-funded startup, we are backed by founders, investors, and entrepreneurs who have built multi-billion dollar technology companies. We are always looking for innovative thinkers and doers to join our team on a thrilling mission to tackle epic health problems that span the globe. Together, we can improve human health and touch millions of lives.
We value inclusivity, transparency, ownership, open-mindedness and diversity. We are passionate about delivering great results and learning in the open. We want our teams to have the freedom to make long-term, high-impact decisions, and the well-being of our teammates and the people around us is a top priority.
About the team
With an active audience of over 850k across our accounts, social media is a major way in which ZOE connects with our community and shares our science.
As both the first touch point for future customers and a place for engaging existing members, being part of the social and community team at ZOE means being in a constant conversation with our community: educating them on the future of nutrition and offering practical tips to put these insights into action.
The ZOE Social and Community team manages the social accounts for the brand and its key spokespeople to build an engaged community of brand advocates. The team works within the wider marketing team, including the brand campaigns, PR, influencer and content marketing teams. As well as cross-functionally with the product, operations and customer support.
ZOE consistently produces new research, podcasts and articles meaning there’s always exciting science to share on social.
About the role
The social media and community associate will be reporting into our Marketing Manager with a goal of helping establish a members community and continue to build social media presence and establish a presence on new channels. You will be involved in filming content, community management including responding to messages and comments on our social channels and in our member community, pitching content ideas from trend analysis, building our social presence on new channels, including tiktok, understanding analytics of social performance to drive future strategy and writing engaging social copy to help more people learn about nutrition science. This role will play a critical role in building the ZOE brand and helping us to scale towards our mission of improving the health of millions.
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Living and breathing all things social and love to share ideas about nutrition through writing engaging copy
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Content creation: recipes/explainer videos with our scientists/promotion for the ZOE science & nutrition podcast
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Community management: responding to messages from our community and being a regular engaging presence within our member community, moderating and suggesting ideas for retention to build advocacy for the ZOE brand.
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Copywriting: writing social copy to communicate nutrition science into actionable social posts.
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Video editing for TikTok and IG reels
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Always on the lookout for the latest trends in social media that could be applied to share ZOE’s ideas.
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Helping to execute the social calendar, maintaining cadence of regular posting to drive growth of ZOE’s social channels.
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Experienced with content creation, community management, copywriting and video editing
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Obsessed with all things social and on the ball with new trends
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Fast moving: producing 12 posts a week across three main accounts
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Flexible and adaptable and willing to try things and fail
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Passionate about health and nutrition and communicating science
Listed above is a snapshot of the experience, skills and attributes we think would come handy for the success in this role. Are you passionate about ZOE and this role but don't tick 100% of the boxes above? Please consider applying anyway. We are happy to up-skill where possible.
What you can expect from us
Aside from ensuring the industry-benchmark compensation package and providing you with all the hardware and software you need, we have worked hard for our list of benefits to be focused on things that matter to our team members most.
Remote-first - work from home, pop into our London/Boston offices, or work within the EU; you have flexibility to choose your own place of work and work flexibly
Stock options - we want everyone to be rewarded for contribution to our growth
Paid time-off - on top of any national / bank holidays, you get 28 days off (25 plus 1 life-event and 2 company-wide reset days)
Enhanced parental leave - adding on to the statutory offering, we know how important it is to be supportive at times that matter
Private healthcare and life assurance - flexible options to choose what fits
Health and wellbeing - Employee Assistance Program, Cycle to Work and more
Pension - paying monthly and offering flexibility to top your pension up
Allocated social, WFH and Growth (L&D) budgets
Plenty of learning and social opportunities
We continue to build a benefits package that invests in our team members’ long-term personal and professional growth and wellbeing, adding to this list as it evolves.
Equal opportunities
We believe that having a truly diverse team where everyone can be their authentic self is the key to our success and we are committed to improving the tech industry for the better. We are passionate about equal opportunities and encourage candidates from any underrepresented backgrounds to apply. We don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age. When applying, please let us know of any accessibility requirements you may have for your interviews and we will do our best to accommodate.
While this position is advertised as full-time, we can be flexible on the specific arrangements and would be happy to discuss part-time, job-share or other flexible arrangements, if required.