Job Description
Avaliable Job Today Job Description
Reporting to the Operations Manager, the post-holder will be responsible for processing sales orders into supplier purchases, reporting on the open order book and organising shipments. This role will also involve covering incoming customer calls and email during busy periods and holidays. Will be able to make independent decisions using the customer journey and purchase flows.
Essential:
- Experience of working in a busy office environment
- A good communicator, able to deal confidently with a variety of people face-to- face, in writing and on the telephone
- Demonstrable ability to provide excellent customer service, both internally and externally
- A proven professional and proactive approach to work that is swift yet rigorous and mindful of the need for accuracy
- Ability to work alone using own initiative to solve problems and complete daily tasks while also contributing to a team, providing support to colleagues when necessary
- A positive attitude with a commitment to going above and beyond when necessary
- Ability to work flexibly in line with business requirements
- Proven planning and organisation skills with ability the to prioritise workloads
- Strong IT skills especially MS Word and Excel
- Experience of working in a purchasing/stock management role
Desirable:
- Spanish language skills would be highly desirable
- Experience in using Xero and Unleashed software packages
- Co-ordinating international shipments
Salary: Up to £25,000.00 per year
Job Types: Full-time, Permanent
Salary: £20,000.00-£25,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Office experience: 2 years (required)
Work Location: In person
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