Available Job Today You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Building lasting relationships is at the heart of our business–and that’s exactly what members of our Account Development team do best. Use your entrepreneurial mindset and consultative approach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand. Whether you’re helping our customers get the most value from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help us become an essential part of our customers’ lives. Find your place in sales on #TeamAmex.
How will you make an impact in this role?
This is a phone based role, driving growth, retention and customer engagement across a group of existing UK Small Business customers using consultative sales and relationship management skills. Our clients are Small Business Owners with an entrepreneurial spirit and you will be helping them get more business done.
This is an exciting opportunity to join a successful and fast growing team within American Express. The SME segment continues to be the growth engine of American Express Global Commercial Services and as such is a critical part of our strategic vision.
Key Responsibilities
- Build relationships with a diverse group of existing business customers to achieve profitable growth
- Proactively manage an effective pipeline, identify and prioritise opportunities that support goal achievement
- Operate effectively in a fast-paced evolving environment, to influence, collaborate and coordinate with multiple stakeholders
- Ensures premium value is delivered that aligns with clients’ goals, delivers a positive client experience and achieves client advocacy
- Understands client’s opportunities, threats and risks to maintain and grow relationship
- Exceed monthly / annual targets
Minimum Qualifications
- Self-starter with a hunger to succeed and a strong will to win and ability to drive results
- Commercial Sales experience desirable, ideally with SME's
- Experience with card product value proposition ideal
- Understanding of the SME Payments landscape
- Customer focused
- Excellent verbal and written communication skills
- Ability to influence and persuade
- Experience of working and thriving in a fast paced environment
- Strong collaborator
- Team player
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
To complete your application, please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com