Job Description
The post holder will provide a high level, efficient, comprehensive and confidential admin support service to Mid-Notts Mental Health Crisis Team within Adult Mental Health in Nottinghamshire.
The roles require an experienced individual who has a flexible approach to work and the ability to prioritise and work on their own initiative. This will include maintaining patient related records/databases making appointments and preparing correspondence.
To work as part of a local administrative team. Provide cover in the absence of colleagues and where service demands, this may include cover at other sites.
To undertake office duties including diary management and message management, opening and distributing mail, operation of brought forward systems, dealing with telephone calls and enquiries, production of documents, typing and photocopying, collating of documents and electronic filing as well as general administration support services.
We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire to Leicester, providing mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.
We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences. We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.
Do you want to make a difference?
Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?
Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 9000 who are making a difference every day. We are all about our people – our staff, volunteers, carers, service users and patients. We are NottsHC.
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To carry out all aspects of clerical and administrative support.
Maintain health care records including computerised systems and
databases.
Reception duties including monitoring patients & visitor attendance,
dealing with telephone enquiries and incoming mail.
To receive and make internal and external telephone calls from staff,
service users / patients, members of the public and external agencies
ensuring that messages received are appropriately signposted and
actioned.
Type correspondence, as required.
Co-ordinating healthcare appointments for patients.
Word process correspondence including letters, memos and typing
reports.
May be required to take notes/minutes at team meetings.
Filing and photocopying, scan and attaching documents.
To implement and maintain adequate filing and follow up systems.
Transfer of individual and bulk files for archiving between locations
Input clinical data and maintain.
Identify health and safety practices that are appropriate to self and
others.
To participate in appropriate training courses and updates in accordance
with mandatory requirements and undertake a personal development
plan My Annual Review’.
Working as a team to provide cover for sickness and annual leave, as
and when required.
To undertake any other duties that would be a reasonable expectation of the role.
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