Job Description
Urban Outfitters Title: Stockroom Receiver Reports to: Store Manager Objective: The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy. Duties & Responsibilities People: Uphold the Company’s mystery shop standards and ensure that customer service takes priority over projects Contribute to the overall VIBE in the store by being positive, respectful and helpful to others Adapt to the store’s needs by assisting with customer service, loss prevention, store cleaning tasks and store projects Teamwork & Communication: Model the way by inspiring, motivating and encouraging teamwork Assist management by training and coaching on receiving and inventory control measures Effectively communicate and build partnerships with store team, inventory control and the distribution centre Actively participate in daily meetings Operations: Successfully lead the team in the shipment receipt process and complete shipment turnaround promptly Take ownership of receiving to ensure that operational tasks are completed and keep receiving and back stock areas neat, clean and organised Complete receiving paperwork accurately and according to deadlines Set the example by adhering to Company policies and procedures Exhibit strong loss prevention awareness and help ensure compliance to all inventory control measures Always adhere to company health & safety regulations Merchandising & Display: Work in partnership with the Visual Merchandising Manager and management team to coordinate and facilitate shipment placement and maintain standards throughout the store Exhibit familiarity with bestsellers product and prioritises the replenishment of top selling items Support sales by assisting in merchandising and display projects as is needed Required Knowledge, Skills & Experience Previous leadership experience in a retail environment Ability to maneuver around sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing Open availability to work nights and weekends, including opening and closing shifts to meet the needs of the business Strong leadership and communication skills #UrbanEU #LI-AA1
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