Overview:
This job opportunity is with Bounce Back. We are an independent charity, a subsidiary of Change Grow Live, our parent company.
You can find out more on our website www.Bouncebackproject.com
Bounce Back Project is a social enterprise that was established 2011. Its purpose has always been to reduce re-offending by creating trade-based employment opportunities within the social enterprise as a stepping-stone to sustainable and well paid work.
Bounce Back Project started out providing painting and decorating services around London and continues to offer those services today. Since 2021, we widened our offer to include more trades with the ambition of attracting a broader range of contracts, that provide even more on-the-job learning and paid work for ex-offenders; painting and decorating, groundworks, landscaping, building services and maintenance.
Do you believe in people? Our social enterprise employs people with construction skills who have a history of offending, and have turned their lives around.
Are you highly organised and a good communicator? Our social enterprise provides painting and decorating, maintenance services and small-scale home and office refurbishments. Relationships are key, as well as helping to keep everything going behind the scenes so that our jobs run like clockwork.
In what is an extremely fragmented market, our social enterprise has built a strong brand identify, built on trust and transparency. Our customers know from the offset how they are helping people reshape their lives and we regularly gain repeat business, which is testament to the quality of their work.
Responsibilities:
- Provide administrative support to The Contracts Manager
- Handling all incoming calls for Bounce Back Project team, and liaising with the Contracts Manager to provide timely responses, and accurate information
- Monitoring the social enterprise e-mail inbox, and providing support to the Contracts Manager email inbox where needed – managing and responding to queries
- Maintain a log of all prerequisites in relation to health and safety such as professional body memberships IE; CHAS, Builders Profile, Construction-line etc and adherence to building code/regulations
- Support the Contracts manager with managing application, and renewal requirements for professional body memberships
- Coordinating jobs from quotation to completion; including the completion of relevant documents for internal and external use
- Ensure all jobs have schedule of works, service level agreements and health and safety pre-requisites prior to jobs commencing
- Maintain a work tracker of active and planned jobs to ensure effective planning of contractors and trainees on jobs
- Support the smooth onboarding of new trainees and contractors ensuring all the correct documents are in place such as CSCS Green card, UTR(Unique Tax reference) and CIS registration
- Act as a point of contact for managing contractor queries for jobs, and payment of invoices/timesheets
- Collating and tracking invoices against planned jobs in conjunction with the finance officer
- Manage and maintain a database of subcontractor and potential clients
- Monitor risk assessments of participants and ensure these are kept up to date liaising with referral partners
- Ensure effective and timely storage of electronic and paper-based documents, including for example filing, archiving, photocopying
- Adherence to all GDPR requirements are being adhered to in relation to the storage of data, and review and update in line with policies
- Act as an ambassador for Bounce Back at networking events
- Work with colleagues to produce engaging case studies and/or positive testimonials
Personal Specification
Knowledge and Skills
- Experience of providing administrative support within a fast-paced environment
- Excellent written and verbal communication skills, with experience in producing letters, documents and supporting production of reports
- Good all round IT skills, with experience of managing spreadsheets and databases
- An understanding and appreciation of the administrative support to small businesses, construction or facilities management
- Understanding of CAD plans and installation drawings would be an advantage
- Understanding of the employment barriers faced by prison leavers, young people leaving police custody and those with a history of substance misuse face
Personal Qualities
- Committed to Bounce Back’s belief that everyone has the ability to change and deserves an opportunity to do so.
- Passionate and proactive people-person able to build effective relationships with all people and influence change
- Authentic and empathetic communicator with a high level of emotional intelligence.
- A solution-focused problem solver with a creative instinct and the ability to make “on the spot” decisions.
- A highly organised individual driven by quality of results and able to manage multiple tasks.
If you are shortlisted, we'll invite you for an interview on 23rd August 2023 at our Southwark Offices in London.
Salary Range (pro rata if part time): £27,200.00/Yr. Interview Date: 23/8/2023 Closing Date: 16/8/2023 If you have any questions on this opportunity that you would like to talk through please contact us using the below details:: Peter Walsh | peter.walsh@bouncebackproject.com | 07877688892 :