Job Description
As we expand our team, we are seeking a dedicated and enthusiastic Promotions and Sales Assistant to join us on our journey. If you are a customer service enthusiast with a passion for sales and a keen eye for detail, this is the perfect opportunity for you to shine in a dynamic and fast-paced environment.
Job Summary:
As a Promotions and Sales Assistant, you will play a pivotal role in our sales and customer service operations. Your primary responsibility will be to handle inbound and outbound calls for Sales and Customer Services on behalf of our esteemed UK Clients. You will be the voice of our brand, ensuring compliance with regulations while offering tailored services that cater to each customer's unique needs. Product training will be provided to equip you with the knowledge and confidence needed to excel in this role.
Responsibilities:
Deliver Exceptional Customer Service:
With excellent communication skills and a courteous telephone manner, you will engage with customers to provide outstanding service, leaving a positive impression with every interaction.
Professional and Well-Presented:
As the face of our company, you will represent our brand with professionalism and pride, both in the office and when dealing with clients.
Sales and Customer Service Experience:
Your previous 2-year experience in Sales or Customer Service will be valuable as you navigate complex customer situations, ensuring their needs are addressed effectively.
Analytical and Detail-Oriented:
With sharp analytical skills and proficient written abilities, you will document and report any customer issues, enabling us to improve our services continually.
Tech-Savvy and Target-Driven:
Confidence in using a Windows operating system (Windows 10) and a goal-oriented mindset will be vital in thriving in our fast-paced and competitive environment.
Be Part of Our Inclusive Team:
We celebrate diversity and welcome applicants from diverse backgrounds. Join our supportive team, and make an immediate impact in a role that offers an immediate start.
Requirements:
- Previous experience in Sales or Customer Service is preferred (minimum 2 years).
- Excellent communication skills and a friendly telephone manner.
- Proficient in using a Windows operating system (Windows 10).
- Analytical with strong written skills to report and document customer interactions.
- Target-oriented with a passion for achieving goals.
- High school diploma or equivalent qualification.
Benefits:
- Competitive salary and opportunities for professional growth.
- Product training and continuous support to excel in your role.
- Dynamic and fast-paced work environment.
- Make a difference by providing exceptional customer service.
How to Apply:
If you thrive in providing outstanding customer service and have a passion for sales, we invite you to apply for the Promotions and Sales Assistant position. Showcase your expertise by submitting your CV and a compelling cover letter that highlights your customer service and sales accomplishments. We embrace diversity and are committed to building an inclusive workplace. While we appreciate all applications, only shortlisted candidates will be contacted for an interview. Join our team and embark on an exciting journey of growth and success in a dynamic and people-oriented environment. Apply now to make a difference!
Job Type: Full-time
Salary: £28,329.00-£30,293.00 per year
Benefits:
- Company pension
- Gym membership
Schedule:
Supplemental pay types:
Work Location: In person
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