Job Description
The New Foscote Hospital has undergone an overhaul of its facilities and we are now looking to expand our activities. We have an exciting opportunity for an enthusiastic and motivated Clerical Officer to manage our NHS ERS Contract. This is a full-time, permanent position.
Providing outstanding care, you'll discover ample opportunities for personal and professional development in a luxurious and harmonious work environment. Induction and on-going training will be given.
You can find out more about us on our website: https://thefoscotehospital.co.uk
What we need from you:
This role is pivotal to the efficient management of our NHS activities. It involves:
- The publishing and monitoring of our services on the e-RS website
- Ensuring referrals via eRS are dealt with and triaged quickly & efficiently and within the constraints of the 18-Week Referral-To-Treatment pathway
- Registering and booking appointments using e-RS and the hospitals Patient Management IT System
- Reviewing work lists on Choose and Book to ensure they are appropriately addressed, and referrals are managed in a timely manner
- Generating and submitting data quality reports weekly and monthly reports
- Effectively utilising resources to maximise the use of available clinics slots, ensuring clinics are filled to the agreed capacity. This will involve contacting patients to fill available slots
- Type and distribute clinical letters as necessary and work across departments within the hospital (Notes, Radiology, Appointments, Ward, Theatre etc.) to provide reports in a timely manner
The successful candidates will have:
- Demonstrable experience of the NHS e-RS and RTT systems
- Competent in the use of information technology (particularly MS Office package)
- Excellent written and verbal communication skills
- Proven ability to work effectively in a multi-disciplinary team environment and independently as required
- Flexibility and adaptability to meet the changing needs of the business
- Excellent customer service and interpersonal skills
- Planning, prioritisation and organisational skills independently and within a multi-disciplinary team
We are proud to be offering this opportunity as both a Disability Confident Committed and Real Living Wage employer.
Job Types: Full-time, Permanent
Salary: £27,000.00-£30,000.00 per year
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
Schedule:
Work Location: In person
Reference ID: NHS ERS Contract Manager
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