Job Description
An exciting opportunity has arisen to join our excellent neonatal team here at Barking, Havering and Redbridge University Hospitals NHS Trust (BHRUT) our Neonatal Intensive Care Unit is one of the biggest and busiest Level 2 units in London, we care for babies born at 27 weeks gestation and take pride in providing the perfect environment in which these neonates can grow and develop. The unit consists of 32 cots, 3 intensive cots, 8 high dependency cots and 21 special care cots and manages an extensive range of medical cases within these culturally diverse boroughs.
Here at BHRUT we have a dedicated multidisciplinary team who maintain the highest quality of care to our neonatal population, the successful applicant will join our team of which includes Neonatologists, Advanced Neonatal Nurse Practitioners Clinical Nurse Specialists including neonatal community outreach service and a dedicated Education Team who provide clinical training and support. We are looking to appoint an enthusiastic, flexible, hardworking, positive thinking person to our team to assist high-quality of care for all our babies and their families.
Alongside learning the job role you will be completing the Level 2 Customer Service Practitioner Apprenticeship. If you already hold a customer service qualification at level 2 or above then you are ineligible.
To apply for this Apprenticeship post you must:
Be over 16 years of age
Have the right to work in the U.K.
Have been resident in the UK for the past 3 years
Previous applicant need not apply
To act as main receptionist and first point of contact for parents/ carers, visitors, healthcare and allied professionals, responsible for administrative and clerical duties maintaining filing and accurate record keeping within the Neonatal Unit.
Under the leadership of our Chair, Jacqui Smith and Matthew Trainer, our Chief Executive we provide care for the residents of three diverse London boroughs. More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.
Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic and Harold Wood Polyclinic.
As we recover from Covid-19, we’re proud to be leading the way in reducing the time our patients wait to get the treatment they need. The pandemic provided the drive for our teams to innovate and change.
We know we have more work to do to improve waiting times for urgent and emergency care, and this will be one of the many benefits of our closer collaboration with Barts Health. Working with them and with all our partners across north east London, we will find a sustainable solution to enhance patient care.
We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We’re also pleased to be part of the NEL Cancer Alliance.
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process or assistance with completion of the form (for applicants with a disability) can be made to Nadeem Arif, Recruitment Advisor, on 01708 435000 ext. 5938. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
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