Job Description
UK/Export Administrator
About us
Ball and Young Ltd are a Carpet Underlay Manufacturer. Brand Leader Cloud 9
To provide UK/Export Administration tasks to support the UK/Export Sales Team, as well as our International customer base.
You will have experience in administration as well as strong organisation and communication skills. This will form a basis of a proactive and professional service to our UK/International customer base. Knowledge of Export documentation is desirable and you must be proactive and energetic in your approach, supporting and thriving in a busy office environment.
Essential duties and responsibilities include the following:
Respond to customer queries, questions on product use and suitability (after training), availability of product, pricing, expected shipping dates and product shipment tracking. Efficiently process email/telephone orders from customers, ensuring orders are entered into the system accurately and delivered complete and with the correct documentation for collection or customs clearance by freight forwarders. Liaise with Warehouse and Logistics staff, preparing transport quotations for onward communication. Ensure customer/order records are complete with updated information regarding delivery issues, amendments, changes to customer requirements. The above is not intended to be an exhaustive list of all duties and responsibilities required. Other duties may be assigned.
Minimum level of education and experience required.
Strong attention to detail and record keeping. Excellent organisational skills. Able to work under pressure and meet deadlines. Good Timekeeping. Self motivation and ability to take responsibility.
Salary is negotiable depending on experience.
Ball and Young Ltd provided the following inclusive hiring information:
Job Types: Full-time, Permanent
Salary: £10.00 per year
Benefits:
- Cycle to work scheme
- On-site parking
- Sick pay
Schedule:
COVID-19 considerations:
We have a superb high standards Health & Safety Department who keep all employees up to date on the current restrictions.
Ability to commute/relocate:
- Corby NN17 4DU: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Export: 1 year (required)
Work Location: In person
Application deadline: 11/08/2023
Reference ID: Administrator
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