The ideal candidate will have:
Excellent customer service; listening to customer requirements & providing solutions to their needs.
Ability to achieve personal and team KPIs
Ability to provide expert and prompt advice to new and existing customers regarding finance and insurance products available.
IT proficient and have good knowledge of Microsoft Office.
Experience of Kerridge or another CRM system would be advantageous but not essential
A good team player as well as the ability to work on your own.
Ability to complete all required Motability/Dealership administrative functions, record keeping, clerical activities etc.
Excellent time management skills
Have at least one year’s previous experience in a customer face to face environment, previous experience within the Motor Trade is preferable, however not essential
A full driving licence is essential, as driving duties are involved in this role.
This is not an exhaustive list of duties and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.
Company Benefits:
In return, we will provide you with the following competitive package:
Pension Provision
Life Insurance Cover
Company Health & Well being package which includes membership of Kingsbridge Hospital Diamond Club
Access to Group Plan at Health Shield
Manufacturing training plan
30 days Annual Leave
Donnelly Group is an equal opportunities employer
The company reserves the right to expand the short listing criteria to facilitate the short listing process