Job Description
Working closely with the Managing Director you will be responsible for taking a lead on all Employee relations issues including:
· Taking a lead whilst advising and supporting Branch Managers on all Employee Relations issues, including performance management; sickness & absence; disciplinary & grievance procedures.
· Ensuring the grievance and disciplinary procedures are adhered to by all staff.
· Developing, monitoring, updating, and advising staff and managers on HR policies and procedures, ensuring they are adhered to and effectively communicated across the organisation.
· Reviewing and updating the equality and diversity strategy, making recommendations on best practice and legislation.
· Monitoring Health and Wellbeing across the branch Network and making recommendations where appropriate.
· To monitor staff turnover and ensuring that exit interviews are carried out, analysing and reporting on findings.
· Conducting induction processes for Management employees
· Drafting contracts and changes of terms and conditions, offer letters, references, right to work documentation and general HR Admin
· To support the onboarding of new staff joining the pharmacies
Staff Training & Development
· Working closely with the Pharmacy Managers to develop staff skills including highlighting needs and recommendations made through the staff appraisal process.
HR Policy & Procedures
· To ensure terms and conditions and policies and procedures are up-to-date and comprehensive with regard to legislation and best practice.
· To ensure compliance with relevant legislation including Right to work
· Maintain relationship and be principal point of contact with external HR advisors for complex and/or technical HR issues
· Responsible for maintaining a complete and comprehensive set of HR records for all employees
· Contributing to the development, specification and implementation of an HR system where appropriate
· Provide regular monthly reports and written updates on HR issues where required
Essential Attributes
Personal Competencies and Skills:
· Strong written skills and a talent for detail with proven ability to draft contracts, policies, procedures and reports.
· Good coaching & mentoring skills.
· Delivery focused with the ability to prioritise and organise heavy workloads and deliver within tight deadlines.
·
· A persuasive negotiator with good ambassadorial and diplomatic skills and the ability to resolve conflict situations.
· Strong customer focus.
· Excellent “active-listening” skills.
· A proactive and can-do approach towards work tasks.
· Excellent presentation skills both formally and informally.
· Numerate and financially aware with the ability to produce reports and statistics as required.
· Open communication style, with ability to communicate at all levels in an organisation.
· Good personal presentation and high level of professionalism.
HR Knowledge & Competencies:
· Excellent up to date knowledge of UK employment law legislation.
· Extensive knowledge of policies and procedures related to an HR Function.
· Up to date knowledge or recruitment, staff retention methods.
· Experience in advising and managing grievance and disciplinary investigations.
· Previous background within a generalist HR Function.
·
Previous experience
· HR generalist, preferably in a services or multi-site retail organisation
Job Types: Full-time, Permanent
Salary: £38,000.00-£48,000.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Lochgelly: reliably commute or plan to relocate before starting work (required)
Experience:
- CIPD Qualified: 2 years (required)
- HR Pharmacy: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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