Job Description
Account Handler – Permanent - Telford
L & C Consulting are recruiting on behalf of a successful and established, Telford based insurance specialist for a new Account Handler / Renewals Administrator to join them on a permanent basis.
This is an excellent opportunity for an experienced Customer Service Administrator / Account Handler / Renewals Assistant who is looking for a role that offers strong personal development and promotion opportunities for the right person.
Working as part of a small team in a modern environment, your duties will include (but not be limited to):
· Dealing with existing customers on a daily basis as they call and email in
· You will be updating contract details, processing correspondence and helping with relevant queries
· You’ll also get involved in reporting, handling complaints and other ad hoc administration work
· Handle new enquiries via phone and email
To be considered for this excellent opportunity, you MUST have a background in office based, administration, customer service / internal sales roles. Experience with insurance is advantageous and may lead to an increase in salary.
You’ll be IT literate, professional, flexible in your approach and have excellent written and verbal communication skills. You must be well organised and be able to display a high degree of accuracy in your work.
The Telford site is commutable from Shrewsbury, Wolverhampton, Perton, Newport, Shifnal, Market Drayton, Bridgnorth, Codsall etc
Alternative job titles could include Administrator, Customer Service Admin, Customer Service Assistant, Customer Service Advisor, Admin Assistant, Policy Admin, Sales Admin, Client Support, Account Handler, Renewals Assistant, Renewals, Insurance etc
L & C Consulting
Specialising in the recruitment of permanent and ‘temp to perm’ roles in the Shropshire area -you’ll find we provide a professional but friendly, efficient, system driven recruitment service - where we remember that people do matter. Offering a full recruitment service across a variety of sectors; we continuously strive to ensure we give an honest, reliable service.
Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore if we have not responded to your application within four working days, please assume that on this occasion your application has not been successful.
With a wealth of specialist knowledge in the local, recruitment market, L & C Consulting are an employment agency working on behalf of our clients. L & C Consulting is an Equal Opportunities Employer. Applicants must be eligible to work in the UK full time without restriction.
Job Types: Full-time, Permanent
Salary: £22,000.00-£25,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
Ability to commute/relocate:
- Telford: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (required)
- Administrative experience: 1 year (required)
Language:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: TF0518
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