Job Description
Responsibilities and essential job functions include but are not limited to the following behaviors:
Achieving Results
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates customer and store needs by constantly evaluating environment and customers for cues.
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
- Discovers and responds to customer needs.
- Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Maintains a clean and organized workspace so that partners can locate resources and product as needed.
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
- Follows health, safety and sanitation guidelines for all products.
- Maintains regular and punctual attendance.
Helping Others Succeed
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
Living Our Mission & Values
- Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
Experience & Qualifications:
- No previous experience required
- Maintain regular and consistent attendance and punctuality
- Available to work flexible hours that may include early mornings, evenings, weekends and/or holidays
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
Benefits:
*
Job Types: Full-time, Permanent
Salary: Up to £10.50 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
COVID-19 considerations:
All Staff members to remain wearing masks
Cover screens in place.
Experience:
- Barista: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
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