Job Description
PHC Parts are looking for an enthusiastic apprentice Technical Sales Advisor who has the ability to multi-task and offer help to other staff members, as well as liaising with new and existing customers.
You will need to be polite and have the ability to pick up processes quickly, including: receiving and storing stock in a warehouse environment, technical requirements and parameters of products that are sold. You will be working with the computer sales operating system, handling customer enquiries in our showroom and trade counter environment as well as corresponding by email and telephone.
As an Technical Sales Advisor you will have the following daily duties:-
- Advising customers
- Processing orders
- Receiving stock and locating in warehouse
- Showroom and Trade Counter upkeep and branch household duties
- Additional projects to include working with Microsoft Excel and Word
- Attending and helping with trade professional events
- Increasing existing customer base
Working week
- 40 hours Mon-Friday, plus every third Saturday morning on a rota basis
- Total hours per week: 40.00
Desired skills
- Computer literate
- Reading and writing
- Basic mathematics skills
Personal qualities
- Enthusiastic
- Able to listen and to adapt
- Willing to learn and work as a team
Qualifications required
Applicants for this role should ideally have GCSEs in the A*-D range, including Maths and English (or equivalent).
Future prospects
This role offers fantastic career opportunities with our business in addition to gaining excellent personal development skills and knowledge in the field of business, sales and warehousing operations.
Training to be provided
- City & Guilds Level 2 Customer Service Practitioner (or equivalent)
- Full on the job training and support
- Monthly visits from a College Assessor
- ERR workbook
- Functional skills - Maths, English and ICT- depending on your prior GCSE results
Job Type: Full-time
Benefits:
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Work Location: In person
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