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Executive AssistantExecutive Assistant

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Responsibilities:

• Perform general administrative duties to support day-to-day Senior Vice President, Customer Solutions Centre, UK & Ireland
• Phone coverage; scheduling meetings; completing travel arrangements; expense reporting; maintaining and managing calendars; screening mail; ordering supplies and maintaining department records. Develop and/or prepare correspondence; research; reports and presentations. May research special topics as assigned.
• Routinely handles internal and external inquiries by screening calls, answering questions, and redirecting to appropriate personnel.
• Provide cover as needed to other Business Assistants in areas such as scheduling meetings.
• Coordinates logistics for more complex meetings/activities, i.e. internal and external meetings, conferences, symposiums, interviews, etc.
• Uses discretion and care on a regular basis when working with sensitive/confidential data pertaining to the department or Mastercard.

Required Skills:

• Must be able to self-direct and work effectively with others at all levels of an organization with team members, senior leaders, executive management and clients.
• As incumbent will be involved in high-level client contact and may be exposed to sensitive information, must demonstrate confidentiality, good business judgment and diplomacy.
• Ability to function as a team member in a time-compressed, highly dynamic and ambiguous environment to ensure deliverables are achieved.
• Proficient knowledge of the MS Office Suite, including Excel spreadsheets and functions, Word and PowerPoint skills. Proficient in Outlook and Teams
• Attention to detail with excellent written and verbal communication skills
• Demonstrate ability to manage time and multiple commitments
• Strong decision-making and problem solving skills
• Excellent interpersonal and written/verbal communications skills
• The successful candidate will need to apply knowledge and skills to routinely resolve complex administrative problems independently or with others.
• The use of judgment to develop, modify and adapt procedures in order to most effectively meet demands of given situations.
• May be recognized as an information resource within department and by others.

Experience/Education:

• Prior experience as an Assistant
• Proficient in Word, Excel, PowerPoint, Outlook and Teams

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.