We are currently recruiting for a Showroom Host/Receptionist to join our Volkswagen dealership in Loughton. This role will see you act as the face and voice of Volkswagen, greeting sales and service customers both face to face and by phone.
Reporting to the Head of Business, this role is offered on a full-time, permanent basis working Monday to Friday.
Monday to Friday 8.00am to 6.00pm
We can offer a fantastic range of benefits in an environment that offers career development where you will be given autonomy, support, and a platform to succeed. These include:
- 25 days annual leave (not including Bank Holidays) increasing with length of service
- Colleague referral fee up to £2,000
- Discounted Car Purchase Scheme & Colleague Car Benefit Offers
- Discounted Service / Parts / Bodyshop services
- Training and Continual Self-Development
- Free Eye Care Vouchers
- Cycle To Work Scheme
- Pension Scheme
- Employee wellbeing services
- Free life assurance equivalent to twice your salary
- Loyalty, Above & Beyond and Long Service Awards
- Discounted Shopping Portal
What experience do I need?
We are looking to speak to you if you have previous demonstrable experience within a customer interaction role within a professional environment (vehicle dealership experience preferred but not essential) and have intermediate IT skills.
For this role you will need to be able to demonstrate excellent verbal and written communication skills with a strong customer service focus and strong organisation and time management skills.
What will I do on a daily basis?
- Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member
- Take phone calls and respond to queries as appropriate, transferring to the correct individual or team
- Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked
- Deal with incoming and outgoing mail and deliveries
- Assist with administrative tasks as required
We operate 140 franchise dealerships representing 23 manufacturer car, van, truck, and bike brands across 33 counties in England and Wales.
Marshall Motor Group is backed by the Constellation Automotive Group, the UK and Europe’s largest market-leading integrated digital car marketplace. The Group operates some of the most well-known brands in the automotive industry including WeBuyAnyCar, BCA and cinch, who together employ over 16,000 people across 12 countries and provide services that involve over 11 million different vehicles each year.
If this sounds like you, please submit your application today to be considered for this exciting opportunity!