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Priory Group Logo

associate director service manager

6c4d594

Roehampton, England

2 days ago

43241 - 32333 GBP ANNUAL

Priory Group

Hammersmith, United Kingdom

Rebekah Cresswell

Unknown / Non-Applicable

Company - Private

1980


Job Description

Ready for the recognition and rewards you deserve?

We don’t just talk about putting employees first. We know that Priory wouldn’t exist without their combined energy, expertise and effort. So we invest heavily in training, provide first-class support, promote collaborative teamwork and give everyone on our team the opportunities and resources to achieve their full potential.



As one of the UK’s leading providers of behavioural care and specialist support services to young people, and adult's, Priory Group promise a challenging and fulfilling career with the support of a world class organisation willing to invest in your development.
Across our network of hospitals, residential care homes, education facilities and supported living services, we are making a real and lasting difference to the lives of the people we support.


Responsibilities

  • The DoCS play a key part in developing and delivering the hospital strategy, providing operational and clinical leadership to the team.
  • Ensures delivery of the highest level of clinical and therapeutic care together with ensuring compliance with statutory regulations and current legislation, meeting quality standards and delivering against quality performance indicators.
  • Provides leadership, organisation and co-ordination to ensure effective clinical governance.
  • Responsible for the implementation of effective clinical interventions and ensures that treatment is designed to enhance the operation and quality of clinical services and is aligned to best practice.
  • Manages the delivery of the clinical services business plan ensuring the effective and efficient management and control of staffing, budgets, materials and equipment.
  • Promotes an effective working relationship across the multidisciplinary teams.
  • Responsible for ensuring that Ward Managers are using the eRostering system effectively and are rostering at least 12 weeks in advance.
  • Accountable for ensuring timely completion and implementation of action plans in respect of regulatory and corporate requirements.
  • To ensure relevant staffs work within the standards and frameworks of professional codes of conduct and to take remedial action as appropriate.
  • Reviews staffing on a daily basis, ensuring compliance against the staffing ladders and reviews trends, under or over staffing and puts in place actions to remedy.
  • Responsible for ensuring the staffing models are adhered to in the clinical services team, maintaining safe staffing levels.
  • Manages and develops a highly skilled and motivated workforce.
  • Responsible for ensuring that sound recruitment processes and retention plans are in place to drive down turnover and raise engagement.
  • Links with local universities and HEI’s to build a pipeline of Nurses and Therapists into the hospital including, where appropriate, to carry out seminars / lectures and recruitment campaigns to raise the profile of the hospital.
  • Ensures that all employees have the opportunities to further develop their careers and encourages and supports CPD applications.
  • Responsible for ensuring that all colleagues receive clinical supervision in accordance with professional guidelines and carries out management supervision as appropriate.
  • Ensures clinical services comply with statutory regulations and current legislation meets quality standards and deliver against key performance indicators.
  • Ensure site objectives are being met and encouraging a high quality of service.
  • As part of the Senior Management team will carry out on-call duties as directed by the Hospital Director.
  • Contributes to the development of Priory policies, procedures, processes and initiatives.

Knowledge / Education / Skills

  • A registered with the Nursing Midwifery Council or Health and Care Professions Council
  • A recognised post-registration qualification together with full membership / accreditation of a relevant professional institution and evidence of continuous professional development.
  • A detailed understanding of statutory regulations is essential.
  • Passionate about providing high quality care and continuous improvement
  • Demonstrated leadership and decision making skills essential.
  • Forward thinking, proactive and creative
  • The ability to deal with multiple issues simultaneously in a highly dynamic environment.
  • High levels of integrity and boundaries

Experience

  • Experience of working at a supervisory or managerial level within a mental health environment; minimum 2 years working as a Ward Manager or equivalent.
  • Experience of managing a clinical budget.
  • Strong background within leadership and people management.
  • Experience of leading, implementing and reviewing quality initiatives in a related environment.
  • Strong track record of innovation.

Communication

Excellent verbal and non-verbal communications including awareness of impact of communication on desired audience. Can flex communication style dependant on situation and message.

Responsibility

Leadership
Full managerial responsibility for the effective operation and delivery of clinical services through a large team of permanent colleagues and bank workers providing clinical care and treatment 24 hours a day, seven days a week.

Budgets & Equipment
Delegated authority for the clinical services budget and for the care, security and maintenance of equipment and other consumables within the hospital.

Information
Responsibility for the confidentiality, security and accuracy of patients records, data and information. Ensuring that good quality patient documentation which meets regulatory guidelines and statutory requirements.

Safeguarding
All Priory Group colleagues have a responsibility to safeguard the individual’s we care for, these may be adults and children or individuals connected to the people Priory Group supports. Colleagues must ensure they are aware of the local child and adult safeguarding policies and procedures in their service, in addition to who to contact within the Local Authority Safeguarding Team for further advice.

All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas.

Diversity and Inclusion
Respects and applies the requirements of diversity and inclusion, promoting and role modelling these across the team.

Working Environment

The problems faced by patients may present difficult and challenging situations, which may heighten the physical, sensory and emotional demands of the role.


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