Who we are:

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

Your mission:

Should you decide to accept it…

The Food Beverage management team orchestrates the magic of the guest dining experience, leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. We are looking to build a loyal client base for years to come, impressing guests with our great food, drink, music and stellar service!

This position is made for someone who is passionate about the guest experience, a hands-on operator, who ensures all aspects of service run smoothly whilst also creating maintaining a fantastic working environment for our teammates.

Managers of their departments are committed to being present during service; directly impacting the guest and staff experience.

The Nitty-Gritty:

What exactly you will be doing…

This is not an office job! How can you know what is happening with our guests if you are not present. Reporting to the Director of Food Beverage, you will provide operational support to all Food Beverage teams across the different outlets during service and ensure that the standards are met on a daily basis. You will cover holidays of the outlet General Managers as well as supporting the Meeting and Events team, where with the help of the Assistant Managers you will be running the show.

Here’s what you need in your tool kit:

Qualifications Experience

• Previous experience in hospitality essential, preferably within hotels but not essential
• Experience of all areas of Food Beverage, including Meetings Events
• Experience of team management at Head of Department level
• Experience managing multiple outlets preferred
• Strong knowledge of bar management preferred
• Good working knowledge of Meetings Events preferred
• A strong commercial understanding, numerate comfortable analysing financial data including cost management, budgets payroll
• Experience of all aspects of People Management, including recruitment, performance management and training
• Good IT skills

What qualities and skills are we looking for?

• Roll your sleeves up with a ‘Hands on’ approach
• Strong communication and presentation skills to all levels of management
• Passion for current industry trends and in-depth knowledge.
• Leadership ability and behaviour consistent with Virgin Hotels Core Values
• Fun, innovative, original and personable, and striving to deliver high quality and brilliant guest service
• Ability to think outside the box and approach all issues with a completely fresh approach
• Ability to anticipate needs and over deliver wherever possible
• Able to change direction and work on multiple project aspects at once. Creatively solve problems
• Enthusiastic, passionate, able to enthuse and motivate others
• Great team player with the ability create excellent working relationships
• Collaborative approach with all departments, particularly food beverage and sales marketing
• Ability to break down barriers and resolving potential conflicts swiftly and effortlessly
• Enjoys creating great experiences with a great sense of humour ??

Here’s the deal:

Package Benefits

• 28 days paid holiday per year, inclusive of public holidays
• Additional day off for your birthday
• Teammate discount on Food Beverage
• Discounted Room Rates
• Employee Assistance Program Company sick pay
• Learning Development opportunities
• Access to Virgin Family, which contains various Virgin group discounts and treats!
• 4 X your salary Life Assurance
• Joining a great team being part of Virgin Hotels worldwide!

All applicants must be eligible to live and work in the UK

REDEFINING LUXURY HOTELS IN EDINBURGH

DISCOVER YOUR PLACE IN THE CITY

Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you’ll experience a world that revolves around you – from our signature chamber design to numerous drinking, dining and entertainment options that you’ll never want to leave. When you do venture out, you’ll find Edinburgh’s top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy – it’s only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it’s on your doorstep. Buckle up, we put you so close to history it’s basically time travel.