We are looking for an amazing Property and Inventory Coordinator to be responsible for conducting apartment move in condition inventories, inspections and move out inventories. You'll inspect and take photos of the properties to support your assessment and clearly dictate your findings to enable an inspection report to be created for our residents. With great customer service skills, you'll also liaise with residents, returning deposits and conducting move-outs as required.
What do we offer?
- A basic annual salary of up to £25,500, enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more.
- We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub
What will you do?
- Prepare property condition reports before residents move in (via an app and tablet)
- Carry out inspections whilst taking clear photographs within the properties
- Book in and complete periodic mid-term property inspections - ensuring all is being well maintained
- Complete all reports and paperwork needed, ensuring all is always compliant and deadlines are met
- Arrange check out appointments, liaising with residents regarding any deductions (where required)
- Release deposits, raising any work orders needed
- Liaise with our maintenance teams and third party contractors to arrange and book any required repair needed
- Report maintenance issues identified to relevant property manager
- Prepare handover packs and resident guides
- Organise and prepare pre-tenancy 'sparkle' cleans
- Arrange EPC, furniture installation and removal
- Ensure all administration workload is fully compliant and all required deadlines are met
- Support our residents with any questions they may have
- Support our wider teams, covering our Front of House / Reception
- Support and attend our resident and community events
What are we looking for?
- Excellent communication skills
- High organisation skills, with admin and diary management experience
- Previous experience working in a fast paced environment
- Strong team player
- Impressive attention to detail - with an eye to note all features, issues and any damage within properties
- High level of customer service skills
- Experience using an Apple/Samsung tablet and/or mobile phone
Desirable
- Able to speak Welsh
- Rent Smart Wales qualified -if you are not Rent Smart Wales qualified, we would still love to hear from you! If you are successful, we will support you through this qualification within your first 3 months!
- ARLA Qualified (level 2 or working towards)
- Previous experience working within property industry (desirable)
urbanbubble requires people who are professional, hardworking, innovative, and passionate and who are effective in their roles and who truly engage with the customer. We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.
If you believe you are the right candidate for the role, then apply asap. We’d love to hear from you!