Would you like to kick start your career in a supportive, collaborative and innovative company?
Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?
Join our Credit Control Team
You will be part of a large team of Credit Controllers. The main focus of the team is to collect overdue and outstanding debt owed to the business from our customers, whilst also helping to resolve account queries and ensuring there is a smooth process from point of order to payment of the account.
Success. The Softcat Way.
Softcat is a major UK success story in technology solutions. We're a £1 billion+ pa turnover business with offices nationwide and a sterling industry reputation. We help customers to use technology to succeed, by putting our employees first. Our success is down to our people – and the platform we give them to prove their potential.
Be part of a team that enables business growth
We are looking for a Credit controller specifically in the Public Sector, to take on collections for approximately 400-500 accounts. The main purpose of the role is to collect overdue payments whilst still maintaining high levels of customer care, since Softcat takes pride in the level of support that we offer.
As a Public Sector Credit Controller, you'll be responsible for:
- Chasing and collecting payment of invoices that are owed to Softcat from a variation of public sector customers.
- Building and sustaining strong relationships with our Customers, Sales teams and with the other business operation departments within Softcat
- Can work on your own, to secure these payments by both telephone and E-mail collection.
- Work closely with both the Sales team and Customer Service team, to help resolve any queries that are bought to your attention by our customers
- Updating our internal systems, to make sure thorough notes are kept on all forms of communication relating to each customer
We'd love you to have
- A proven record of Credit Control work, with the ability to hit the ground running
- Excellent attention to detail
- Experience of dealing with the Public Sector (desirable)
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Hybrid working 3 days in the office and 2 days working from home
- Working flexible hours - flexing the times you start and finish during the day
- Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now
As part of our commitment to supporting, attracting and retaining the best diverse talent, Softcat is proud to partner with organisations like WORK180, My G Work and Black Young Professionals. Work 180 endorse employers that demonstrate on-going support for women at work, including offering benefits and policies that best support female employees. My G Work support us in our aim of attracting more LGBTQ+ talent. The BYP network support us in diversifying our talent pool by tapping into the black professional community.