Simon Acres Recruitment are seeking an experienced Heating And Plumbing Specialist to work for a successful builder’s merchant in Staffordshire. Our client is looking for someone who is customer service focused, highly motivated and keen to succeed.
A starting salary of circa £30,000 and additional benefits. The salary is negotiable and our client is willing to discuss salary with the right candidate.
The Role:
- Managing the plumbing and heating department of the business.
- Working closely with other team members to ensure that the department is run successfully.
- Working with other departments to grow the business.
- Highlighting and implementing new processes when required.
- Providing excellent customer service at all times.
- Guiding customers through the range of products.
- Continuing to learn the industry and keep up to date with commercial changes.
- Working with customers throughout the entire process.
- Proactively developing relationships with clients, customers, and internal staff.
- Providing product advice, support, and knowledge.
- Dealing with queries over the phone, in person and via email.
The Candidate:
- Proven experience within management.
- Knowledge of the plumbing and heating industry.
- Previous experience within a customer facing role.
- Someone who takes pride in themselves and their work.
- Ability to work under pressure.
- Outstanding customer service skills.
- Self-motivated, keen, and hard working.
- Energetic, welcoming, and friendly.
The Benefits:
- A starting salary of circa £30,000.
- Long term career progression.
- Working alongside a successful team and business.
This is a permanent role, working five out of seven days, including Saturdays. Working hours are between 7am-5pm in the week and 8am-12pm on Saturdays.
Simon Acres Recruitment are acting as the employment agency in relation to this vacancy.