Position Summary
Role and Responsibilities
Technical project management of mobile devices with Global Operator across Europe:
Project launch execution - hardware and software:
Lead the process of kicking off projects after selection with the customer and internal team members in R&D ensuring that the project is meeting key timelines
Negotiating timings, concessions and managing hardware logistics and software delivery internally and externally.
Ensuring that the right quality is attained and that end-user experience is optimized while locking down project timelines and meeting critical launch dates/milestones.
Supporting subsidiaries/customers on customization issues and technical queries.
In-life management – software:
Leading key project software delivery, working with Korean and other software delivery teams to set expectations with customer and other partners with regards to timings, customization requests, quality and improvements.
As with launch execution, leading the test process/deadlines/reporting and feedback.
Coordination with local Samsung subsidiaries, global account and headquarters:
Handling of team members across the end-to-end project management, delivery, execution and lifecycle management.
Process-orientation and flexible approach with first-class communication, negotiation and resolution across the project time-lines.
Managing through ambiguous situations, persevering through challenges and overcoming obstacles resourcefully.
Technical management of new technology projects with Global Operator
Responsible for driving and leading key strategic projects and work-streams related to technology management.
Understand the customer needs and objectives of new technology launches.
Initiate discussion and ensure that value for Samsung is granted by the customer in return for the company’s investments.
Lead the process from first kick-off projects until commercial launch with the customer and internal team members in R&D.
Responsible for leading both self-certified and external testing, managing deadlines, reporting and feedback collection.
Technical project reviews
Preparing technical project review overseas-meetings where latest launch and in-life activities are scrutinized critiqued and benchmarked for improvements and continued development.
Moderating meetings, communicating outcomes and working on resolutions for longer-term improvements and lessons learnt.
Coordinating resources with Headquarters/R&D in Korea, Vietnam and India.
Day-to-day with technical counter-parts, internal and external team members
Key contributor to the account- team
Support account-plan execution and commercial priorities.
Support team-members when required.
Engage with commercial teams to gain wider context/bigger picture
Skills and Qualifications
What we need for this role…
To be successful, you will possess the following skills and attributes:
Excellent communication skills - for customer engagement and to operate successfully with internal team members
Ability to work effectively within short time-scales and deadlines
Can-do attitude with a solutions-focused approach to work
Resourcefulness and the ability to make swift decisions/solve problems
Comfortable with handling multiple priorities, with fast-paced turn-around
High quality delivery for both external and internal customers.
Global mind-set and appreciation/understanding of the cultural context (i.e. Intra-Europe/Korea-Asia
A high degree of integrity/tolerance to ambiguity
German language skills are desirable
What does success look like?
In-depth technical knowledge in handset-technology
Expertise in systems, tools, software upgrades and Open Operating Systems (Android, Windows Phone and proprietary OS required)
Extensive familiarity with testing-procedures, testing methodologies - both in the field and in laboratory-environment
An interest in technology / telecommunications and motivation to work for the market- leader in Mobile Communications Devices
Project management skills highly valued
Fluency in Mobile Telecommunications technology, terminology, concepts, trends, industry and eco-systems