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Job Title: Collection and Delivery Driver

Salary: £25,803 to £27,735 plus a location allowance of £1,721. You will receive £25,803 the band minimum. Progress to the band maximum of £27,735 will be via incremental progression.

Location: Belvedere

Collection and Delivery Driver

The vision of the Metropolitan Police Service is to make London safe for everyone. We are radically changing to deliver high-quality policing services in a more efficient and cost-effective way, in line with the Mayor of London’s Police and Crime Plan. Our operational policing fleet comprises of over 5000 vehicles, 1000 pedal cycles and 25 marine vessels. Vehicles are a workplace for our officers and staff, carrying sophisticated equipment for operational policing, or providing a safe environment for the transport of the public and prisoners. By their very nature, vehicles are often used in the most arduous and challenging conditions.

About Fleet Services

MO11 Fleet Services form part of the ‘Met Operations’ business group, providing pan-London support to support policing across the Capital. Fleet Services are responsible for all aspects of fleet lifecycle management to the Metropolitan Police Service, including vehicle maintenance. Fleet Services are also responsible for the service, maintenance and repair of police vehicles and vessels that are ‘retained’ by the Metropolitan Police Service; specifically, those assets where service, maintenance and repair activities are completed at our purpose-built workshops by our in-house team of dedicated technicians and support staff.

The main duties of this role

The Collection and Delivery Team play an important role moving vehicles from police stations across London into our vehicle workshop. As a Collection and Delivery Driver, the role holder will report into the Collection and Delivery Team Manager (Band D) and will be responsible for safely collecting and delivering both marked and unmarked police vehicles across London. The Collection and Delivery team were established to enable one core policing benefit; by taking care of transporting their vehicles to the workshops, frontline police officers can remain engaged on frontline policing duties. The Collection and Delivery Driver will start and end their duties at the same location and will be required to drive vehicles to and from our repair locations and complete other ad-hoc driving tasks. The role holder should be confident driving in London, navigating with a satellite navigation system. Whilst some movements are ‘two-way’ movements, the role holder will be required to use public transport to move between sites to pick up vehicles, so they should be comfortable using public transport. The role holder’s diary will be planned for them; however, they would be required to plan the most effective travel on public transport between collections. As many of the vehicles we manage are advanced high-specification vehicles, we’re looking for somebody who is a safe and confident driver, who has great attention-to-detail, and who has excellent customer service skills when communicating with our customers. A background within policing would be advantageous however is not essential. You’ll be supported by a team of Collection and Delivery Drivers so whilst you’ll often work on your own, you can rely on the support of your peers when required.

This role will involve a significant amount of time (90% +) working outdoors (e.g. driving, handing over cars, checking cars etc.) and will be based out of our purpose-built vehicle workshop in Belvedere, but operating across London. The role holder will:

• Deliver an efficient end-to-end collection and delivery service for a varied fleet of specialist vehicles within the MPS
• Work as part of a driving team to meet all departmental performance KPIs
• Support frontline operational policing with a safe, well maintained and available fleet at the lowest possible cost, which meets the operational needs of the MPS and externally set standards
• Liaise directly with operational police officer customers by email and telephone to facilitate the collection or return of their police vehicles
• Reconcile their public transport expenditure (this role will provide a fully expensed travel card for work journeys on public transport)
• Ensuring that all vehicle movements are completed consistently, legally and professionally
• Maintain a high level of driver competence and operational excellence when performing their duties and manage quality of service issues

Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process, and a host of other information, that will help inform and support your application:

https://sscl-innovation.com/MPScandidatepack/

How to Apply

Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement, and online application form. Your personal statement should outline why you are interested in the role and how your skills and experience demonstrate your suitability for the role. (NB. Please do not attach 2 copies of your CV).

Completed applications must be submitted by 23:55 on 13 September 2023.

Your profile

We are looking for a Collection and Delivery Driver who can work effectively as part of a team. Previous driving experience (for more than 3 years) in London is essential, experience may have been gained in similar driving, courier, or policing roles. Industry experience within either policing or vehicle movements is not mandatory, however as this role is one of the ‘customer faces’ of our team, you should have excellent customer service skills.

Our Collection and Delivery Drivers will have an eye-for-detail, be polite and professional, with an exemplary driving record. We’re looking for somebody who can work well with others but is also comfortable spending large amounts of time working independently. We are working to provide an efficient service to Police Officers across London to contribute to the Commissioner’s mission of ‘More Trust, Less Crime, High Standard’ so we’re looking to find candidates who have:

• Effective communication and interpersonal skills, with the ability to engage with staff and officers at all levels
• Work well equally alone or as part of a team with a methodical and thorough approach to problem solving
• Proficient in MS Office with an ability to use GPS tracking and Satellite Navigation systems to coordinate driver activity
• Hold a Category B manual driving licence (other driving licence categories are desirable but not essential)

This full-time role is based at our Belvedere workshop facility. Our workshop operates between 0700 hours and 1700 hours Monday to Friday, and your working hours will be within these times (note that this role does not involve weekend working).

In return, we can offer

You’ll also enjoy the kind of great benefits that you’d expect from one of London's largest employers. These include annual leave, civil service pension arrangements, interest free season ticket loans, membership of Met sports and social clubs, flexible working conditions and many more.

• A competitive starting salary
• A location allowance of £1,721 per annum
• 36 hours per week – Monday to Friday only with no weekend working
• 28 days annual leave, rising to 33 days after 5 years’ service
• Access to emergency service discount schemes
• Company provided Travel card for work use
• Future training and CPD opportunities