Job Description
Avaliable Job Today The Kennard is a boutique guesthouse, located in the heart of Bath. It is a special place to work where we pride ourselves in offering guests an exceptionally comfortable stay and an award-winning breakfast, with warm and attentive service at all times. We are looking for a professional yet friendly person to join our team.
Your role
Receptionist:
- Dealing with bookings by phone, e-mail, on-line, letter, fax or face-to-face.
- Completing procedures when guests arrive and leave.
- Choosing rooms and handing out keys.
- Preparing bills and taking payments.
- Taking and passing on messages to guests.
- Dealing with special requests from guests (like booking tickets or storing valuable items).
- Answering questions about what the hotel offers and the surrounding area.
- Dealing with complaints or problems.
- Administration.
- Sales Reconciliation
- Marketing.
- Operating procedures (fire alarm, compliance checks etc.)
- Waiting on tables/breakfast and set up of breakfast room.
- Other tasks reasonably required.
Who are we looking for?
- Someone who is passionate about ensuring that all guest expectations are reached and always exceeded.
- A team-player who supports their colleagues.
- Positive attitude and friendly, open nature.
- Able to work weekends.
Why work for us?
- Access to Hospitality Rewards Membership including Health & Wellbeing Support
- Fully funded training opportunities
- Employee Hotel Discount
- 50% off F&B
- Free staff meals and refreshments
- Recommend a friend scheme
Job Types: Part-time, Permanent
Part-time hours: 15-25 per week
Salary: £10.50-£11.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
Schedule:
Ability to commute/relocate:
- Bath: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you available to work weekends?
Experience:
Language:
Work authorisation:
- United Kingdom (required)
Work Location: One location
Expected start date: 25/03/2023
Apply
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