Job Description
Tricorn Café is a food & beverage service provider that is responsible for the operation of Tricorn Café at Tricorn House in Birmingham.
The purpose of the role:
To for assist with operation of Café, including preparing high quality products and providing excellent levels of customer care.
We are looking for a Café Front of House to help prepare and serve food and drinks whilst providing high levels of customer care to those using the café facilities.
Main tasks & responsibilities:
Assisting with day-to-day operations of the café
Preparing and serving food, making beverages, taking customer orders and collecting money
Attend training on food & drinks preparation and proper use of coffee and other equipment
Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
Maintain updated records relating to hygiene, food safety, and health & safety
Suggesting new menu items based on customers' preferences and feedback.
Ensure all café areas are clean and tidy
Nurture friendly relationships with customers to increase loyalty and boost our reputation
Willingness to attend training as appropriate, including Basic Food Hygiene and Health & Safety training and refresher training as appropriate.
To undertake any other reasonable duties and responsibilities required at any time
Essential experience & skills:
Good math skills
Availability to work within opening hours
Good communication skills with the ability to manage and motivate a team
Good organizational and time management skills.
Exceptional customer service skills.
Desirable experience & skills:
Work experience within a hospitality or F&B setting
Hands-on experience with professional coffee machines
Food Hygiene Level 2
Any other catering or hospitality related qualifications
Employee Benefits:
On-site Gym Access
Food Provided During Shift
Job Type: Full-time
Salary: From £10.42 per hour
Benefits:
Discounted or free food
Gym membership
Schedule:
Monday to Friday
No weekends
Ability to commute/relocate:
Birmingham: reliably commute or plan to relocate before starting work (preferred)
Work Location: One location
Job Type: Part-time
Salary: From £10.42 per hour
Schedule:
Ability to commute/relocate:
- Birmingham, B16: reliably commute or plan to relocate before starting work (required)
Experience:
- Barista experience: 3 years (required)
- Hospitality: 3 years (required)
- customer service: 3 years (required)
Work Location: In person
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