Location: Flexible but will involve travel to Farnborough or Birmingham
The opportunity:
This presents a captivating opening within our organisation, reporting directly to the CX and Transformation Manager. In the role of Change Manager, you will assume a pivotal position as we shape our products, technology, and offerings to align with the dynamic demands of our customers. Your responsibilities will encompass supporting change initiatives, overseeing project management, and aiding in prioritisation efforts. You will lead the implementation of cutting-edge solutions to cater to our customers and digital requirements across the entirety of ZM.
We foster a culture of flexible work arrangements, including part-time options, adaptable hours, job sharing, remote work, and compressed schedules. Our aim is to secure the most qualified individuals for our roles, recognizing that full-time availability isn't always the ideal. Feel free to discuss your preferred flexibility during the interview process.
What will you be doing?
- Formulating and executing strategic initiatives and projects aimed at elevating efficiency, quality, business strategy, customer experience, and offerings.
- Ensuring meticulous adherence to project specifications, stipulated timelines, and budgets.
- Monitoring interdependencies across projects.
- Supervising project and change endeavors for ZM in coordination with Operations and IT to meet stipulated objectives.
- Establishing a Project Management Office (PMO) and devising a mechanism for investment prioritization. This involves engaging senior stakeholders, facilitating sessions, generating reports, crafting business cases, and contributing to review processes.
- Contributing to the implementation of the ZM target operating model and the associated strategic changes.
- Providing methodologies and tools to sponsors and team members, fostering a culture that embraces change.
What are we looking for?
- Extensive background in change and project management.
- Proficiency in engaging in discussions with internal subject matter experts or external suppliers regarding technology.
- Capability to operate seamlessly across all organisational levels, coupled with exceptional presentation and communication skills.
- Expertise encompassing all facets of project portfolio prioritization, approvals, funding, planning, execution, reporting, and benefit tracking is advantageous.
We are committed to inclusivity and ensuring that all candidates can perform optimally during the interview process. If you require any reasonable adjustments or practical support, please don't hesitate to communicate your needs when applying.
Who we are:
At Zurich, we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.
With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company that is a long-standing player in the insurance industry.
We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.
If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.
Our Culture:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.
We have an environment that places real importance on our people’s well-being from a physical, mental, social and financial perspective. We work with our well-being partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.
We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us. #LI-Hybrid